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Get rid of Printer In Error State Issue efficiently
post 07/09/19, 01:06 AM
VeloBase User
Join Date: 07/06/19
Posts: 2

Owing to some unnecessary issues or errors, every so often your HP printer can show error status such as Printer In Error State. With the purpose of determining this issue, you can attempt turning on your printer at the time of connecting it with computer by cable or Wi-Fi. You can also make an effort to check your HP printer for low ink, jammed paper and ensure printer cover is not open. After performing all this, if this nasty error still continues to crop up on your computer screen, then you have to get hold of online experts by making a call at toll-free number. They will certainly offer you the most outstanding resolutions by which you can get rid of this error.

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post 07/09/19, 02:28 PM
VeloBase User
Join Date: 07/09/19
Posts: 3

Let me take a moment to thank you for posting on the HP Support Forums, MKazi is at your service. 


I understand that you have an HP ENVY 5640 e-All-in-One Printer and everytime you try to print, there is a message stating "printer in an error state". I appreciate the steps you have performed and have certainly done a good job.


To provide an accurate resolution, I need a few more details: 

  • Is the printer able to make a photocopy successfully? If yes then the evidence points towards a software/drivers issue. 
  • Did any other software changes or update stake place?
  • Is the printer able to print from any other device on the same network?


While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Disconnect the power cable from the printer while the printer is still ON.
  • Disconnect any other cables if connected the printer.
  • Press and hold the printer’s power button for 15 seconds.
  • The printer should be directly connected to the wall outlet and not to a surge protector.
  • Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

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